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It took only a few weeks for the global market to be rocked by COVID-19, but the urgency with which pipeline operators had to meet the threat was immediate. An infectious disease of any kind holds the potential to cripple the workforce if not handled properly, and the novel coronavirus was an exceptional example of how dire circumstances can affect the oil and gas industry with little warning. Control rooms became the focus of regulators’ attention when operators began deviating from planned schedules by necessity as controllers became ill with the virus or feared they had been exposed. For